We are mindful that your time is valuable and would like to avoid keeping you waiting. However, occasionally a patient may present that requires a little extra time spent on them, which may cause unforeseeable scheduling delays beyond our control. Where possible, we will advise you if we are running late. We apologise in advance if you are kept waiting.
During your first appointment with your specialist, a thorough medical and diagnostic work-up will be required. If you have completed any tests, please bring these with you. Please allow approximately two hours for your appointment. Due to the dilating drops used during the examination, it is important that you do not drive for approximately two hours after your consultation. If you have sunglasses, please bring them with you, as these will help with glare.
Once you have secured an appointment with one of our specialists, you may wish to complete our Online Patient Registration Form prior to your appointment so that you don’t have to complete it on the day of your appointment.
If you prefer to complete your questionnaire on the day in person, then please arrive earlier to allow time for your paperwork to be completed.
If the condition relates to a Workers Compensation claim, you will be required to settle your account on the day and claim the consultation from your insurer.
Please telephone our office during business hours and allow at least 24 – 48 hours’ notice so that we can offer your appointment time to other patients waiting for treatment. Same-day cancellations may attract a cancellation fee.
If you undergo surgery, the necessary post-operative appointments will be scheduled. These are important appointments to monitor your recovery progress and avoid complications.